Online selling grew by leaps and bounds over the past decade thanks to enhancements to several aspects of the system. This has led to better service and higher satisfaction. Consumers are now more than willing to pay for products even without seeing and touching the goods. We can point to more secure payments, superior eCommerce platforms, and increased consumer adoption as some of the reasons for success. However, one thing that deserves more credit is a technology called barcode tracking. Every product has its own barcode which can be read by a special device. The information is sent over a network and logged into the database.
Ease of Monitoring for Efficiency
There is no need to manually log the presence of a package. All of the information about the items contained are tied to the barcode. Every reading device is tied to a location or handler. Everything that is needed to monitor packages is collected in one second. This ensures high efficiency throughout the processing of thousands of boxes in a single day. It prevents the build-up of any backlogs while guaranteeing that nothing slips through the cracks. The system will compile all of the data and provide managers with a bird’s eye view of the distribution network.
Customer Tracking for Confidence
Customers are provided with order numbers for each package. Every time they buy something online, they will be given tools to track the progress of the delivery from the origin to the courier to the sorting stations to the final rider that is tasked to hand over the package. Since everything is transparent, people feel more confident about their purchases. They do not need to call customer service to inquire every day. They could be given updates through email or text messages. They will know when to wait for the delivery guy and when to move on with their day.
Data Analysis for Improvements
All of the data collected through barcode tracking can be analyzed to find patterns and seek solutions. Perhaps you will notice that a certain point in the delivery system takes longer than others. You could drill down on the possible reasons and pinpoint the exact cause. This might be the use of outdated technology, the frequent breakdown of delivery vans, the traffic-congested of street routes, the poor training received by workers, and so on. Knowing where the problem lies will lead to an appropriate solution if all of the parties are willing to change and improve.
Whether e-commerce or physical retail, barcode tracking provides numerous benefits that businesses should harness.
