There is an argument for and against looking for large kitchen tools over the web. The most common argument against it is that shipping is expensive and it is possibly more cost-efficient to buy a generic broom at the store. The counter-argument is that a kitchen broom consists of both a handle and a detachable broom, and it is possible to find better replacements online.
When shopping in town, it is easy to notice that the selection is fairly limited or bland. The internet is an open catalog full of hundreds of product options that can turn boring into super useful or even fabulous. Not everyone goes for a broom head that is brightly colored or has different types of bristles. That said, some people just have a unique mindset when they work in the kitchen.
In all seriousness, there is such a thing as a premium broom. Some floors become cluttered with very fine powder after a session of baking, for example, and the cook needs a broom capable of lifting the finest dust. Another example is the broom that is used to sweep broken jars that contained messy or sticky contents. After the broom becomes saturated, it needs to be washed, and some brooms are easier to wash than others.
Another reason is just to find a replacement broom head. Old brooms bend in the bristles or else they become disarray and worn. The broom handle might survive intact, in which case it is ideal to reuse it. If it is hard to find a replacement broom section, then the Internet might be the best resource. It saves having to drive to different department stores and asking for a replaceable kitchen broom head.
More rarely, a customer might become discontent with the flimsy nature of some broom handles and might want something that is made from very solid wood. For better or worse, hardwood is far more durable than a coil of steel sheet metal and might be reusable for decades. It can stand up to a beating and might be appropriate for more rigorous use.
If the customer just wants to find something nice and would rather pay for delivery than have to get out and shop, then a website with a wide selection can make the process easier. It beats having to look in different physical locations, and the customer really has power over quality and features because of all the options.