There are many website feedback tools available to help you know your clients and even software that makes them relatively easy to utilize. Regardless of which feedback tool(s) you decide on for your website, the effectiveness of every comes down to you choosing how you are going to best use it. In other words, what is your end goal? Do you want to collect feedback from one particular client, or do you want to gather input from many different clients?
Common Issues with a Website Feedback Tool
The problem with some website feedback forms out on the market is that they don’t give you the flexibility you need. For example, some forms ask you to provide generalized answers. This means that you can’t change anything in the questions when submitted because you are just being asked to answer yes/no questions. And while it is nice if you have some room to customize these, if you want to tailor your website feedback tool according to individual clients’ needs, you are in serious trouble.
Popup Form
One of the best website feedback tool forms that let you customize the questions you get is a popup form. A popup is a frame with an input field where you can type in information about your website’s visitors, such as their names, email addresses, or comments. Of course, you want your visitors to fill out the form as honestly and accurately as possible. Still, sometimes you will need some customization to collect the appropriate data for the tool you are using. If the popup is only a small section of your website, then you don’t need to worry about any customization unless you plan on using a free tool that allows you to easily tweak the data you are collecting through your visitors.
Advanced Website Feedback Tools
On the other hand, if you have a large number of visitors, then it is probably time to turn your attention to advanced website feedback tools that can allow you to customize the questions you ask, as well as the feedback they provide. Several advanced features are available on paid tools that will enable you to customize your feedback format, question type, layout, and even font style. These tools can significantly increase conversions because they allow you to customize how you want to receive feedback from your visitors. Depending on the type of service or feature you are looking for, several different options are available to you.
