There are a variety of tools that can help you gather customer feedback, and these tools are available online. These feedback tracking software include GetFeedback, Crowdsignal, SurveySensum, and Usersnap. Each tool is great for its purpose, so you can choose the one that works best for you.
Usersnap
For businesses that want to gather customer feedback and use it to improve their products, Usersnap is an essential tool. It allows you to organize feedback and assign it to different teams. It also has a powerful widget that makes it easy to collect screenshots and annotations. In addition, you can share feedback with your entire team. Usersnap is available for both desktop and mobile devices.
Usersnap allows you to collect real-time feedback through a JavaScript tag on your website. It also allows you to highlight elements with a circle, which helps you find out which elements users like best and dislike most. You can integrate Usersnap with other project and bug-tracking tools, such as HipChat and Jira. It also supports WordPress and Trello.
Crowdsignal
If you need feedback-tracking software for WordPress, you should try Crowdsignal. It is an easy-to-use solution that offers several features for both beginners and advanced users. With its free plan, you can create surveys, polls, and quizzes and upload media or files to collect user feedback. Premium plans include data analysis and data export capabilities. In addition, you can create as many forms as you want, and there are no limitations on the number of questions.
You can also export your results in various formats, including PDF, CSV, XML, Google Docs, and Excel. Plus, Crowdsignal provides password and IP protection.
GetFeedback
Feedback-tracking software helps organizations keep track of customer satisfaction and growth. It also helps organizations maintain their market position. The software connects organizations with stakeholders and uses different communication tools to collect and analyze feedback. With GetFeedback, you can collect customer feedback from multiple channels and make sense of it. You can also integrate the feedback data with
Salesforce to get a more holistic view of your customers’ experiences.
GetFeedback is a user-friendly software that helps businesses track and analyze customer feedback. It also allows users to customize feedback forms and segment their customers. The software can also integrate with other software systems like HubSpot, Jira, ClickUp, and Intercom. In addition, Getfeedback has many features that will allow you to resolve customer complaints and build a successful NPS program quickly.
SurveySensum
SurveySensum is an excellent tool for capturing feedback tracking software. It helps businesses build targeted surveys, distribute them across different channels, and analyze them. It also helps companies to improve their customer experience. In addition, this software offers a 60-day money-back guarantee and lets you try it for two months for free.
