Parcel audit is the best way to review shipping invoices for billing inaccuracies and invalid charges. This process is the best way to keep your business in check when tendering with UPS, which has services guaranteed in their carrier service and tariff guide. Since it is a dominant parcel carrier, UPS provides clients with long, large, and complicated invoices.
If you ship many parcel boxes, you will get invoices that are hundreds of pages long. UPS uses highly automated systems to process these invoices. As a result, mistakes happen often. UPS Audits illuminate these errors to the advantage of your business.
UPS Audit
Implementing a UPS Audit helps to ensure UPS is accountable for its services and that all bills invoiced are accurate. There is a myriad of billing issues that may negatively affect your final shipping costs. They include:
1. Invoicing Errors: These are quite common with shipping invoices. This category includes inappropriate charges, duplicate charges, erroneous dimensional weight charges, phantom accessorial charges, and incorrect discount amounts. Audits trace such errors to help you successfully dispute the charges.
2. Overbilling/ Service Failures: It is a more complicated issue than the invoicing errors. It occurs when time-sensitive guarantee packages get delivered late. If this happens, you as the client ought to receive a refund since UPS places timeliness responsibility on the customer. A UPS audit will help you solve overbilling issues.
3. Other delivery issues: These are mistakes that occur because of problems delivering your packages. They include erroneous delivery issues such as surcharges, packages lacking proof of delivery, erroneous residential delivery, unshipped manifested packages, erroneous address correction charges among others.
Simply put, a UPS Audit saves you money. On top of that, you can get an up-to 6 months-back audit because UPS Audits are post- audits that lead to credits in your future invoices. There are so many carrier billing mistakes and service failure that can occur with every package delivery. Unfortunately, like many other companies, you may not have the expertise, time, and enough employees to carry the audits internally. In such a case, you need to outsource your UPS auditing needs to companies that have the personnel, industry knowledge, and the resources to do the audits for you and get your money back.
Whatever your carrier allocation, it is vital to carry out audits. Since the invoices are usually quite bulky, many companies employ third parties to carry out parcel audits. UPS has set up its operations in a way that facilitates auditing by third parties. Ensure that your parcel invoices undergo auditing to save money and business resources.
